Privacy Policy | Aquadivo

Privacy Policy Aquadivo GmbH

We are pleased that you are interested in our website. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access Data and Hosting

You can visit our website without providing any personal information. Each time a website is called up, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call.

This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site. In accordance with Article 6 Paragraph 1 Sentence 1 Letter f GDPR, this serves to protect our legitimate interests in the correct presentation of our website, which are overriding in the context of a weighing of interests. All access data will be deleted no later than seven days after the end of your visit to the site.

Third Party Hosting Services

As part of processing on our behalf, a third-party provider provides the services for hosting and displaying the website. This serves to protect our overriding legitimate interests in a correct presentation of our content within the framework of a balancing of interests. All data that is collected as part of the use of this website or in the forms provided on our website as described below is processed on its servers. Processing on other servers only takes place within the framework explained here.
This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing and when opening a customer account

We collect personal data if you voluntarily provide it to us as part of your application, when contacting us (e.g. via the contact form or e-mail) or when opening a customer account. Mandatory fields are marked as such, since in these cases we need the data to process the contract or to process your contact or opening of the customer account and you cannot complete the order and/or open an account or send the contact without providing them . Which data is collected can be seen from the respective input forms.

We use the data provided by you in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR to process the contract and your inquiries. After the contract has been completed or your customer account has been deleted, your data will be restricted for further processing and deleted after the retention periods under tax and commercial law have expired, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is legally prohibited is permitted and about which we will inform you in this statement. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or using a function provided for this purpose in the customer account.

Which dates become recorded?

As part of our application process, we collect information required for business transactions. The following application data is therefore collected and processed:

Surname
company name
position
UID number
country
Website - Domain
Postal code
Location
Street
House number
phone number
E-mail address
business license

By registering, you agree that you will be contacted and informed in writing and/or by telephone as part of the application process. Please note that your data will not be stored anonymously, but will be accessible to Aquadivo employees relevant to the application process. These provisions also apply to our contact form.

3. Cookies and web analytics

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our overriding legitimate interests in an optimized presentation of our offer in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR. Cookies are small text files that are automatically saved on your end device.

Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit (persistent cookies). You can see the duration of storage in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings.

We use the "Real Cookie Banner" consent tool to manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and to provide consent in this regard. Details on how "Real Cookie Banner" works can be found at https://devowl.io/de/rcb/datenverarbeitung/.
The legal basis for the processing of personal data in this context is Art. 6 (1) (c) GDPR and Art. 6 (1) (f) GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the relevant consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we cannot manage your consents.

These can be found for the respective browsers under the following links:
Internet Explorer™: https://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/ph21411?locale=de_DE
Chrome™: https://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™ https://support.mozilla.org/de/kb/cookies-allow-and-reject
Opera™ : https://help.opera.com/Windows/10.20/de/cookies.html

If cookies are not accepted, the functionality of our website may be restricted.

Use of Google Analytics 4 for web analysis

If you have given your consent, Google Analytics 4, a web analysis service from Google LLC, will be used on this website. The responsible body for users in the EU/EEA and Switzerland is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

Type and purpose of processing
Google Analytics uses cookies that enable your use of our websites to be analyzed. The information collected by cookies about your use of this website is usually transmitted to a Google server in the USA and stored there.

We use the User ID function. User ID allows us to assign a unique, persistent ID to one or more sessions (and the activities within those sessions) and analyze user behavior across devices.

In Google Analytics 4, IP address anonymization is enabled by default. Due to IP anonymization, your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. According to Google, the IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
During your website visit, your user behavior is recorded in the form of “events”. Events can be:

Page views
First time visit to the website
Start of the session
Websites visited
Your “click path”, interaction with the website
Scrolls (whenever a user scrolls to the bottom of the page (90%))
Clicks on external links
internal search queries
Interact with videos
File Downloads
ads seen/clicked
Language setting

It also records:

Your approximate location (region)
Date and time of the visit
Your IP address (in shortened form)
technical information about your browser and the devices you use (e.g. language setting, screen resolution)
Your internet provider
the referrer URL (via which website/advertising medium you came to this website)

Purposes of processing
On behalf of the operator of this website, Google will use this information to create your pseudonyms Evaluate use of the website and compile reports on website activity. The reports provided by Google Analytics are used to analyze the performance of our website and the success of our marketing campaigns.

Recipient
Recipients of the data are/can be

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (as processor according to Art. 28 GDPR)
Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA
Alphabet Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA

Third country transfer
The European Commission adopted its adequacy decision for the USA on July 10, 2023. Google LLC is certified according to the EU-US Privacy Framework. Since Google servers are distributed worldwide and a transfer to third countries (for example to Singapore) cannot be completely ruled out, we also have this with the provider EU standard contractual clauses completed.

Storage period
The data we send and linked to cookies are automatically deleted after 2 months. The maximum lifespan of Google Analytics cookies is 2 years. The deletion of data whose retention period has been reached occurs automatically once a month.

legal basis
The legal basis for this data processing is your consent in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR and Section 25 Paragraph 1 Sentence 1 TTDSG.

revocation
You can revoke your consent at any time with future effect by clicking here Cookie Settings Call up and change your selection there. The lawfulness of the processing carried out based on consent until its revocation remains unaffected.

You can also prevent the storage of cookies from the outset by setting your browser software accordingly. However, if you configure your browser to reject all cookies, functionality on this and other websites may be limited. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google

a. Do not give your consent to the setting of the cookie or
b. the browser add-on to deactivate Google Analytics HERE download and install.

You can find further information about the terms of use of Google Analytics and data protection at Google at https://marketingplatform.google.com/about/analytics/terms/de/ and under https://policies.google.com/?hl=de.

Google Tag Manager

We use the service called Google Tag Manager from Google. “Google” is a group of companies and consists of the companies Google Ireland Ltd. (Service Provider), Gordon House, Barrow Street, Dublin 4, Ireland as well as Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA and other affiliated companies of Google LLC.

Google Tag Manager is an auxiliary service and only processes personal data for technically necessary purposes. Google Tag Manager ensures that other components are loaded, which in turn may collect data. Google Tag Manager does not access this data.

You can find more information about Google Tag Manager in the Google privacy policy.

Please note that due to American laws such as the Cloud Act, American authorities, such as secret services, may have access to personal data, which when integrating this service is necessarily based on the Internet Protocol (TCP) can be exchanged with Google.

What is reCAPTCHA?

Our primary goal is to secure and protect our website for you and for us in the best possible way. To ensure this, we use Google reCAPTCHA from Google Inc. The company Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services in Europe. With reCAPTCHA we can determine if you really are a real human being and not a robot or other spam software.

We understand spam to mean any unwanted information that is sent to us electronically, unsolicited. With the classic CAPTCHAS, you usually had to solve text or image puzzles to check them. With reCAPTCHA from Google, we don't have to bother you with such puzzles most of the time. In most cases, it is sufficient if you simply tick the box and confirm that you are not a bot. With the new Invisible reCAPTCHA version, you don't even have to check the box. You can find out exactly how this works and, above all, what data is used for this in the course of this data protection declaration.

reCAPTCHA is a free captcha service provided by Google that protects websites from spam software and abuse by non-human visitors. Most often, this service is used when filling out forms on the Internet. A captcha service is a type of automated Turing test designed to ensure that an action on the internet is being performed by a human and not a bot. In the classic Turing test (named after the computer scientist Alan Turing), a human determines the difference between a bot and a human. In the case of captchas, the computer or a software program also takes care of this. Classic captchas work with small tasks that are easy for humans to solve, but present significant difficulties for machines.

With reCAPTCHA you no longer have to actively solve puzzles. The tool uses modern risk techniques to distinguish humans from bots. Here you only have to tick the text field "I'm not a robot" or with Invisible reCAPTCHA even that is no longer necessary. With reCAPTCHA, a JavaScript element is integrated into the source text and then the tool runs in the background and analyzes your user behavior. The software calculates a so-called Captcha score from these user actions. Google uses this score to calculate the probability that you are a human before entering the Captcha. reCAPTCHA or Captchas in general are always used when bots could manipulate or misuse certain actions (such as registrations, surveys, etc.).

Why do we use reCAPTCHA on our website?

We only want to welcome flesh and blood people to our site. Bots or spam software of all kinds can safely stay at home. That's why we're doing everything we can to protect ourselves and offer you the best possible user experience. For this reason we use Google reCAPTCHA from Google. So we can be pretty sure that we remain a "bot-free" website. By using reCAPTCHA, data is transmitted to Google to determine whether you are really a human being. reCAPTCHA therefore serves to ensure the security of our website and subsequently also your security. For example, without reCAPTCHA it could happen that a bot registers as many email addresses as possible during registration in order to then "spam" forums or blogs with unwanted advertising content. With reCAPTCHA we can avoid such bot attacks.

What data is stored by reCAPTCHA?

reCAPTCHA collects personal data from users to determine whether the actions on our website really come from people. The IP address and other data that Google needs for the reCAPTCHA service can therefore be sent to Google. IP addresses are almost always shortened within the member states of the EU or other contracting states of the Agreement on the European Economic Area before the data ends up on a server in the USA. The IP address is not combined with other data from Google unless you are logged in with your Google account while using reCAPTCHA. First, the reCAPTCHA algorithm checks whether Google cookies from other Google services (YouTube, Gmail, etc.) are already placed on your browser. Then reCAPTCHA sets an additional cookie in your browser and captures a snapshot of your browser window.

The following list of collected browser and user data does not claim to be complete. Rather, they are examples of data that, to our knowledge, are processed by Google.

Referrer URL (the address of the page the visitor came from)
IP address (e.g. 256.123.123.1)
Information about the operating system (the software that enables your computer to operate. Known operating systems are Windows, Mac OS X or Linux)
Cookies (small text files that store data in your browser)
Mouse and keyboard behavior (every action you perform with the mouse or keyboard is saved)
Date and language settings (which language or which date you have preset on your PC is saved)
All JavaScript objects (JavaScript is a programming language that allows websites to adapt to the user. JavaScript objects can collect all kinds of data under one name)
Screen resolution (shows how many pixels the image display consists of)

It is undisputed that Google uses and analyzes this data even before you click on the "I'm not a robot" tick. With the Invisible reCAPTCHA version, you don't even have to check the box and the whole recognition process runs in the background. Google does not tell you in detail how much and what data Google stores.

Cookies from reCAPTCHA

The following cookies are used by reCAPTCHA: Here we refer to the reCAPTCHA demo version from Google below https://www.google.com/recaptcha/api2/demo. All of these cookies require a unique identifier for tracking purposes. Here is a list of cookies set by Google reCAPTCHA on the demo version:

Surname: IDE
Value: WqTUmlnmv_qXyi_DGNPLESKnRNrpgXoy1K-pAZtAkMbHI-231679564963-8
Purpose of use: This cookie is set by the company DoubleClick (also belongs to Google) in order to register and report the actions of a user on the website in dealing with advertisements. In this way, the effectiveness of the advertising can be measured and appropriate optimization measures can be taken. IDE is stored in browsers under doubleclick.net domain.
Expiry Date: after a year

Surname: 1P_JAR
Value: 2019-5-14-12
Purpose of use: This cookie collects website usage statistics and measures conversions. A conversion occurs, for example, when a user becomes a buyer. The cookie is also used to display relevant advertisements to users. Furthermore, the cookie can be used to prevent a user from seeing the same ad more than once.
Expiry Date: after a month

Surname: ANID
Value: U7j1v3dZa2316795649630xgZFmiqWppRWKOr
Purpose of use: We were not able to find out much information about this cookie. In Google's privacy policy, the cookie is used in connection with "advertising cookies" such as e.g. For example, “DSID”, “FLC”, “AID”, “TAID” are mentioned. ANID is stored under domain google.com.
Expiry Date: after 9 months

Surname: CONSENT
Value: YES+AT.de+20150628-20-0
Purpose of use: The cookie stores the status of a user's consent to the use of various Google services. CONSENT is also used for security purposes to screen users, prevent fraudulent login information and protect user data from unauthorized attacks.
Expiry Date: after 19 years

Surname: NID
Value: 0WmuWqy231679564963zILzqV_nmt3sDXwPeM5Q
Purpose of use: NID is used by Google to match advertisements to your Google search. With the help of the cookie, Google “remembers” your most frequently entered search queries or your previous interaction with ads. So you always get tailor-made advertisements. The cookie contains a unique ID to collect the user's personal settings for advertising purposes.
Expiry Date: after 6 months

Surname: dv
Value: gEAABBCjJMXcI0dSAAAANbqc231679564963-4
Purpose of use: Once you have ticked the "I'm not a robot" box, this cookie will be set. The cookie is used by Google Analytics for personalized advertising. DV collects information in an anonymous form and is further used to make user distinctions.
Expiry Date: after 10 minutes

Annotation: This list cannot claim to be complete, since experience has shown that Google changes the choice of its cookies again and again.

How long and where is the data stored?

By inserting reCAPTCHA, your data will be transferred to the Google server. Where exactly this data is stored is not made clear by Google, even after repeated inquiries. Without having received confirmation from Google, it can be assumed that data such as mouse interaction, time spent on the website or language settings on the European or American Google servers are stored. The IP address that your browser transmits to Google is generally not merged with other Google data from other Google services. However, if you are logged into your Google account while using the reCAPTCHA plugin, the data will be merged. The deviating data protection regulations of the company Google apply.

How can I delete my data or prevent data storage?

If you do not want any data about you and your behavior to be transmitted to Google, you must log out of Google completely and delete all Google cookies before you visit our website or use the reCAPTCHA software. In principle, the data is automatically transmitted to Google as soon as you access our site. To delete this data again, you must contact Google support https://support.google.com/?hl=de&tid=231679564963 to contact.

So if you use our website, you agree that Google LLC and its representatives automatically collect, process and use data.

Please note that when using this tool, your data may also be stored and processed outside the EU. Most third countries (including the USA) are not considered secure under current European data protection law. Data may not simply be transferred to unsafe third countries, stored there and processed unless there are suitable guarantees (such as EU standard contractual clauses) between us and the non-European service provider.

legal basis

If you have consented to Google reCAPTCHA being used, the legal basis for the corresponding data processing is this consent. This consent is loud Article 6 paragraph 1 lit. a GDPR (consent) the legal basis for the processing of personal data as it may occur when collected by Google reCAPTCHA.

We also have a legitimate interest in using Google reCAPTCHA to optimize our online service and make it more secure. The corresponding legal basis for this is Article 6 paragraph 1 lit. f GDPR (legitimate interests).

You can learn a little more about reCAPTCHA on Google's web developer page https://developers.google.com/recaptcha/. Google goes into the technical development of reCAPTCHA in more detail here, but you won't find precise information about data storage and data protection-related topics there either. A good overview of the basic use of data at Google can be found in the in-house data protection declaration https://www.google.com/intl/de/policies/privacy/.

Source: Created with the Data protection generator from firmenwebseiten.at

This site is protected by reCAPTCHA and the Privacy Policy and Terms of Use from Google.

4. Online marketing

4.1 Google Ads (Adwords) with conversion tracking

On our website we use the advertising component Google Ads (Adwords) and so-called conversion tracking. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.

We use conversion tracking to specifically advertise our offering. If you have given your consent for this processing, the legal basis is Article 6 (1) (a) GDPR. The legal basis can also be Article 6 Paragraph 1 Letter f GDPR. Our legitimate interest lies in the analysis, optimization and economic operation of our website.

If you click on an ad placed by Google, the conversion tracking we use will store a cookie on your device. These so-called conversion cookies lose their validity after 30 days and do not serve to identify you personally.

If the cookie is still valid and you visit a specific page on our website, both we and Google can evaluate that you clicked on one of our advertisements placed on Google and that you were then redirected to our website.

Using the information collected in this way, Google creates statistics for us about visits to our website. We also receive information about the number of users who clicked on our ad(s) and about the pages of our website that were subsequently accessed. However, neither we nor third parties who also use Google Ads will be able to identify you in this way.

You can also prevent or restrict the installation of cookies by making the appropriate settings in your Internet browser. At the same time, you can delete cookies that have already been saved at any time. However, the steps and measures required for this depend on the specific Internet browser you use. If you have any questions, please use the help function or documentation of your Internet browser or contact the manufacturer or support.

Google also offers under

https://services.google.com/sitestats/de.html

https://www.google.com/policies/technologies/ads/

http://www.google.de/policies/privacy/

Further information on this topic and in particular on the options for preventing data use.

Sample data protection declaration the Law firm Weiß & Partner

4.2 Google Remarketing or Google’s “Similar Audiences” component

We use the remarketing or “similar target groups” function on our website. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.

We use this function to place interest-based, personalized advertising on third-party websites that also participate in Google's advertising network.

If you have given your consent for this processing, the legal basis is Article 6 (1) (a) GDPR. The legal basis can also be Article 6 Paragraph 1 Letter f GDPR. Our legitimate interest lies in the analysis, optimization and economic operation of our website.

In order to enable this advertising service, Google stores a cookie with a sequence of numbers on your device via your Internet browser when you visit our website. This cookie records both your visit and the use of our website in an anonymous form. However, personal data will not be passed on. If you then visit the website of a third party who also uses Google's advertising network, advertisements may appear that are related to our website or our offers there.

To permanently deactivate this function, Google offers the following for the most common Internet browsers

https://www.google.com/settings/ads/plugin

a browser plugin.

The use of cookies from certain providers can also be used, for example

http://www.youronlinechoices.com/uk/your-ad-choices

http://www.networkadvertising.org/choices/

deactivated via opt-out.

Through the so-called Cross-device marketing Google may also track your usage behavior across multiple devices, so that you may be shown interest-based, personalized advertising even if you change device. However, this requires that you have agreed to linking your browser history with your existing Google account.

Google offers further information about Google Remarketing at

https://www.google.com/privacy/ads/

Sample data protection declaration the Law firm Weiß & Partner

5. Other Services

5.1 YouTube

We use YouTube on our website. This is a video portal of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “YouTube”.

We use YouTube in connection with the “Extended data protection mode” function to be able to show you videos. If you have given your consent for this processing, the legal basis is Article 6 (1) (a) GDPR. The legal basis can also be Article 6 Paragraph 1 Letter f GDPR. Our legitimate interest lies in improving the quality of our website. According to YouTube, the “Extended Data Protection Mode” function means that the data described in more detail below is only transmitted to the YouTube server when you actually start a video.

Without this “extended data protection” a connection to the YouTube server in the USA will be established as soon as you access one of our websites on which a YouTube video is embedded.

This connection is required in order to be able to display the respective video on our website via your Internet browser. In the course of this, YouTube will at least collect and process your IP address, the date and time and the website you visited. A connection is also established to Google’s “DoubleClick” advertising network.

If you are logged in to YouTube at the same time, YouTube will assign the connection information to your YouTube account. If you want to prevent this, you must either log out of YouTube before visiting our website or make the appropriate settings in your YouTube user account.

For the purpose of functionality and to analyze usage behavior, YouTube permanently stores cookies on your device via your Internet browser. If you do not agree to this processing, you have the option of preventing the storage of cookies by setting your Internet browser. You can find more information about this under “Cookies” above.

Google provides further information about the collection and use of data as well as your related rights and protection options in the following

https://policies.google.com/privacy

available data protection information.

Sample data protection declaration the Law firm Weiß & Partner

4. Contact options and your rights

As a data subject, you have the following rights:
• in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified there;
• pursuant to Art. 16 GDPR, the right to immediately request the correction of incorrect or incomplete personal data stored by us;
• pursuant to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing
– to exercise the right to freedom of expression and information;
– to fulfill a legal obligation;
– for reasons of public interest or
– to assert, exercise or defend legal claims
is required;
• pursuant to Art. 18 GDPR, the right to demand the restriction of the processing of your personal data, insofar as
– the accuracy of the data is contested by you;
– the processing is unlawful but you oppose its erasure;
- we no longer need the data, but you need them to assert, exercise or defend legal claims or
– you have lodged an objection to the processing in accordance with Art. 21 GDPR;
• in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;
• according to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data and revocation of any consent you may have given or objection to a specific use of data, please contact:

Aquadivo GmbH
Alfons-Petzold-Gasse 17/2/2
A-2345 Brunn am gebirge
+43(0)2236/866409
dh@aquadivo.com

Right of withdrawal

To the extent that we process personal data as explained above to protect our legitimate interests, which predominate in the context of a balancing of interests, you can revoke this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If processing is carried out for other purposes, you only have the right to withdraw if there are reasons arising from your particular situation.

After exercising your right of withdrawal, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing is necessary for the establishment, exercise or defense of serves legal claims.

This does not apply if the processing is for direct marketing purposes. Then we will no longer process your personal data for this purpose.